Privacy Policy

1. Introduction
Elite Brothers Trucking and Transportation LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS and other communication services in compliance with The Campaign Registry (TCR) requirements.

2. Information We Collect
We may collect various types of information, including but not limited to:

Personal Information: Name, phone number, email address, mailing address, and any other information you voluntarily provide.

Business Information: Company name, business contact details, and operational data.

Communication Data: Messages sent through our communication channels, including SMS, call logs, and recorded calls for compliance and service optimization.

Technical Data: IP address, browser type, operating system, device identifiers, and other details captured through cookies, web beacons, and similar tracking technologies.

Transaction Data: Details of transactions, payment information, and service history.

3. How We Use Your Information
We use the collected information for the following purposes:

To provide and manage our trucking and transportation services.

To communicate with customers via SMS, calls, or emails, including TCR-compliant messaging.

To verify identity and prevent fraudulent activities.

To ensure compliance with TCR guidelines, industry standards, and carrier regulations.

To enhance user experience and improve our services.

To process transactions, invoices, and payments.

To send service-related notifications, updates, or promotional materials (with user consent).

To conduct analytics and track engagement for business improvement.

To comply with legal obligations, respond to regulatory authorities, or enforce our terms.

4. SMS Communication & Compliance with TCR

Thank you for opting into SMS messages from Elite Brothers Trucking and Transportation. For help, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. (upto 200 messages per Day)

5. Sharing and Disclosure of Information
SMS opt-in or phone numbers for the SMS are not shared with any third party or affiliate company for marketing purposes. We do not sell, rent, or trade personal information. However, we may share data in the following cases:

With service providers and partners who assist in business operations (e.g., IT services, payment processors, cloud storage, SMS providers).

For legal compliance: To comply with legal requirements, subpoenas, court orders, or regulatory obligations.

For business transactions: In the event of a merger, sale, acquisition, or business restructuring, your information may be transferred to a new entity.

For fraud prevention and security: To investigate, prevent, or address suspected fraud, security threats, or violations of our policies.

6. Data Security
We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage.

Access controls and authentication mechanisms to protect personal information.

Regular monitoring and assessment of security protocols.

Limited access to personal data to authorized personnel only.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Opt-Out: You can opt out of marketing messages by following the instructions in the messages.

Access & Correction: You can request access to or correction of your personal data.

Deletion Request: You may request the deletion of your personal information where applicable by law.

Do Not Track: Our website may not respond to “Do Not Track” signals due to inconsistencies in industry standards.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies before providing any personal information.

9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that a minor has provided personal information, we will take appropriate steps to delete it.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any changes will be posted with the updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at: Elite Brothers Trucking and Transportation LLC